Susan Cramm is an executive coach and president of Valuedance®, an executive coaching and leadership development firm. She is a recognized expert in her field due to her passions and gifts for developing others, as well as her keen, practical insights derived from extensive research and years of coaching and serving in executive level positions. Over the past 14 years, Susan has coached executives from a number of Fortune 500 clients, including Toyota, Sony, and Whole Foods Markets, and her clients describe her as "insightful", "motivational", "practical", "tough", "committed", and "invaluable". She is a frequent speaker, a blogger for the Harvard Business Review, and author of the Harvard Business Press book, “8 Things We Hate about I.T.: How to Move Beyond the Frustrations to form a New Partnership with I.T.”
Cramm is the former CFO and executive vice president at Chevy's Mexican Restaurants, where she led the finance, business strategy, restaurant development, franchising, legal, and information technology functions. Prior to Chevy's, Cramm worked with the Taco Bell Corporation and held the positions of CIO and vice president of the Information Technology Group and Senior Director of Financial and Strategic Planning.
Susan received her master's degree in management from Northwestern University, specializing in finance, marketing and quantitative methods and her BA from University California, San Diego, summa cum laude, specializing in management and computer science.
INSIGHTFUL:... "...valuable and fresh perspective..." "...smart and insightful..." "...very perceptive and insightful..." "...quickly grasp a situation..."
MOTIVATIONAL: "...energetic, open-minded, passionate..." "...great interpersonal skills ..." "...personal, inspirational, and motivational..." "...energetic, enthusiastic and motivational..." "...sensitive and just plain likeable..."
EXPERIENCED: "Background...brings a much better perspective than the generalist coaches..." "...overall business experience..." "broad range of experiences..." "...professional background...good sounding board..."
PRACTICAL: "...unique approach...creative...yet focused and structured..." "extremely practical approach..." "...not afraid to do real work..." "...focused and objective..."
TOUGH: "...tough and challenging...also able to be supportive and calming..." "...doesn’t coddle anybody..."
INVALUABLE:... "...born to coach..." "I can’t image a better coach..." "I would wholeheartedly recommend Susan" "...well worth her fees" "...invaluable to me and to my organization..."
COMMITTED: "...a mentor who’s truly interested in my success..." "...genuinely interested in seeing me be more successful..."