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Posted by Susan Cramm on 6:18 PM Tuesday March 29, 2016 under

We label people all the time. It’s natural and instinctive. Levi is creative and disorganized. John is disciplined but lacks people skills. Leah’s anxiety impacts her results.  

Labels are useful. But they are often wrong. In her book, No One Understands You and What to Do About It (Harvard Business Review Press, 2015), Heidi Grant Halvorson explains why, and offers some crucial insight into how leaders can move away from instant labeling and instead come to see people for who they are — and for who they can be. To read more, click here.

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