It’s amazing that IT leaders with intelligence and years of experience can mess up so badly in such a short time but good CIOs make bad choices all the time. These decisions usually aren’t fatal, but they are painful, and it may take the CIO a while to recover. To help IT leaders make better choices, Valuedance has developed a framework called the CIO credibility cycle. The credibility cycle helps CIOs foster organizational excellence and strong relationships across the enterprise necessary to exert influence on the organization. This seminar will discuss the credibility cycle and demonstrate how to apply it to diagnose IS capabilities and identify what to work on in what order to build credibility with the business.